Traditional espresso machines are robust beasts which, when looked after regularly, need just an annual short service. We offer two levels of servicing.
This is usually carried out every 9-12 months, on-site, during a quiet time of the day and taking around 1 hour. It involves the following:
After 4-5 years use, your trusty espresso machine will start to become tired and sluggish, with some components wearing out, becoming noisy or leaky. Your machine now needs a Major Service:
Charges for a Short Service or Major Service vary according to the number of groups on your machine; just ask when you first contact us.
Jura Bean-to-Cup Systems are serviced according to the number of cuppas brewed over a year (just like car servicing schedules). The servicing schedules alternate between "Small Service" and "Large Service", when different parts are replaced according to the service needed; as well as cleaning & descaling, internal system inspection and PAT testing. Servicing is normally carried out in our workshop in a day, and we can leave you with a loan machine. Service charges vary according to machine model (X90, X7, X9, X5) and which service is due - just ask us.